FAQ

Can I return the product if I am not satisfied with it?

To provide a hassle-free shopping experience, we provide our customers with an option to return products in a convenient manner. You can return them in unused and re-saleable condition within 30 days of receiving your product.

Does Tea Yard deliver products outside India?

Yes, we deliver our products all across the globe. You can place an order on our website from anywhere in the world.

How can I make a payment for a purchase?

For payments, you can use any of the following payment methods:
Visa
MasterCard
PayU
Certified Cheque

How will I know that my order is placed successfully or not?

Once your order is successfully placed, you will receive an email from Tea Yard. The email will comprise all the details related to your order.

Is it safe to use my credit or debit card on this site?

Yes, all transactions are made securely and privately through PayPal and are 100% safe.

Is there any hidden charge when I make a purchase?

No, there is NO hidden charge.

What should I do if I don’t get my order by the expected date?

We try to deliver our products within 4 to 6 business days. Due to unexpected conditions, it is possible that your order might get delayed. In that case, you will receive an email from us along with the new expected delivery date.

When will I receive my order?

Shipping time depends on the time taken by our shipping agency to deliver the products. All customers should receive their orders within 4 to 6 business days.

Which shipping agency does Tea Yard use?

We have tied up with various national & international shipping agencies such as Delhivery, Bluedart, DHL, FedEx, etc.

Will I get a 100% money-back after returning the product?

Yes, we offer 100% money back guarantee.

FAQ

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